Privacy policy

Who this policy is from

SpamStamp is a self-help software tool that helps a person respond to an unwanted spam text by preparing a formal, factual notice they send in their own name. It is not a law firm, it gives no legal advice, and it represents no one. You are always the sender of any notice.

SpamStamp does not block, filter, or identify callers. It is not a spam blocker or call filter (it is not a service like RoboKiller or Nomorobo), and it is not a caller-ID or reverse-lookup app (it is not a service like Truecaller or Hiya). Because it does none of those things, it does not monitor your calls or read your text messages in the background. This policy describes the limited information the tool does handle when you choose to use it.

This policy is under attorney review and will be finalized before launch. We will show a clear "last updated" date on the published version.

Information we collect

• Account information: the email address you use to sign in. SpamStamp uses a magic-link sign-in, so we do not store a password.
• Sender identity you provide: the name and mailing address you enter as the sender of your notice, because you are always the named sender and a formal notice has to come from a real person at a real return address.
• The spam text you paste: the content of the unwanted text message you choose to enter, plus any details you add (such as the number it came from and the date), so the tool can check the facts and prepare your document.
• Basic usage and device data: anonymized, aggregated analytics about how the site is used (such as which pages load and whether a step succeeds or fails), used only to keep the tool working and improve it.
• Support messages: anything you send us directly if you ask for help.

What we do not collect or do

• We do not sell your personal information, ever.
• We do not read, monitor, or scan your text messages or calls. You paste one specific spam text yourself; nothing runs in the background on your phone.
• We do not run advertising trackers that build a profile of you across other websites.
• We do not promise to identify or unmask whoever sent your text. Sometimes a sender cannot be safely identified, and the tool will tell you so rather than guess.
• We do not store payment card numbers ourselves; payments are handled by a PCI-compliant payment processor.
• We do not publish the texts you paste or turn them into any public or shared database.

How we use your information

• To sign you in securely using a one-time magic link sent to your email.
• To prepare the formal notice you review and send in your own name, using the sender details and the spam text you provide.
• To check whether the facts you enter support a by-the-book notice, so the tool can be honest with you about what your text does and does not support.
• To operate, secure, and improve the tool, using anonymized, aggregated usage data.
• To respond to you when you contact support.

How your information is shared

We share your information only in the limited ways needed to run the tool, and never to sell it.

We use a small number of service providers strictly to operate SpamStamp: an email provider to deliver your sign-in link, a payment processor to handle your subscription, cloud hosting to run the app, and a mailing provider if you choose to have your finished notice mailed. Each provider receives only what it needs for that task, and only when you take the action that requires it. Your notice is mailed in your name after you confirm it, so the return address on the envelope is yours, not ours.

We may disclose information if the law requires it, such as a valid legal request. We will not otherwise hand your data to third parties for their own marketing.

How long we keep your information

We keep your account and case information for as long as your account is active, so you can return to your saved work, and for a reasonable period afterward to meet legal and record-keeping obligations. We keep the spam text and sender details tied to a notice as a record of what you prepared.

When a retention period ends, or when you ask us to delete your account, we delete or de-identify your information, except for anything we are required to retain by law. The finalized policy will state exact retention periods once attorney review is complete.

Your choices and rights

• Access and correction: you can review the sender details and case information tied to your account and correct them.
• Deletion: you can ask us to delete your account and the personal information associated with it, subject to any records we must keep by law.
• Sign-in email: you can change the email address on your account.
• Marketing: we do not sell your information; if we ever send optional product updates, every message includes a way to opt out.
• How to make a request: contact us at the email address published on the finalized page, and we will respond within the time the law allows.

Data security

We use reasonable technical and organizational measures to protect your information, including encrypted connections, hashed (not stored-in-the-clear) sign-in tokens, and access controls that limit who can see case data. No system is perfectly secure, but we design SpamStamp to collect as little as possible in the first place, which is the strongest protection of all.

Children

SpamStamp is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

This policy is under attorney review and will be finalized before launch. When we make material changes to the published version, we will update the "last updated" date and, where appropriate, notify you. Your continued use of the tool after an update means you accept the current policy.

Not a law firm; not legal advice

SpamStamp is a self-help software tool, not a law firm, and this policy is not legal advice. The tool helps you prepare a formal, factual notice about a spam text, which you send in your own name; it does not file anything for you, bring any lawsuit, or represent you. If you want advice about your specific situation, consult a licensed attorney. For reporting unwanted or scam texts, you can also use official channels such as the FTC (reportfraud.ftc.gov), the FCC (fcc.gov), forwarding the text to 7726 (SPAM), and the National Do Not Call Registry (donotcall.gov).